Listen. Learn. Understand.
Social Media Monitoring enables you to listen to what your customers and others are saying about you, and it also provides you with an additional tool to manage your online reputation more effectively.
With Resolution Media’s Social Media Monitoring services, we will be on top of the online conversation about your brand, not only what is being said, but by whom, where, when, their influence levels and in what context. This data provides you with the ability to respond and join the conversation, and also lays the foundation for deeper customer insights and smarter marketing decisions.
Our Social Media Monitoring services include:
Leveraging Insights
With a foundation rooted in Behavioral Analysis, Resolution leverages deep customer insights to understand your targeted audience segments at a level that drives connection, engagement and action. The bottom line is that we help you understand your customers more deeply than ever before. Learn more about ClearTarget™, our behavioral analysis methodology.
Response Consulting
Data without action is meaningless. As part of our Social Media Monitoring services, we provide consulting to you as to effective ways to react, engage and join the online conversation, making effective use of the data.
Reporting Granular Data
Our Social Media Monitoring reporting is detailed and transparent, showing you the mentions of your brand across everything from Facebook to Twitter, Google+, news sites, websites, blogs and forums. It reveals who is behind mentions of your brand and reveals key influencers for you to connect and build relationships with.
Our Social Media Monitoring services include:
- Keyword Research
- Monitoring Configuration
- Radian6 Implementation
- Response Recommendations
- Analytics & Analysis
